Description
The Siebel Upgrade Workshop is a comprehensive, modular training that teaches how to prepare for and conduct a Siebel Upgrade project from a pre-IP 17 release to the current Siebel CRM Update.
This course is a complete curriculum, combining prerequisite chapters from the Siebel 22 Workshop (see table below) and detailed presentations and demonstrations on the process of upgrading Siebel CRM development and test/production environments.
The curriculum includes more than 12 hours of recorded video presentations and demonstrations.
Companion course materials (PDF) are available for separate purchase on the Siebel Hub Shop.
Modules
| Title | Description |
| Siebel Upgrade Overview (Siebel 22 Workshop) |
Overview of the process of upgrading development, test and production environments from pre-IP 17 to the current Siebel release |
| Architecture, Installation, Configuration (Siebel 22 Workshop) |
Details on IP 17+ Architecture, Installation and Siebel Management Console (SMC), Modular Deployment Engine (MDE) |
| Installation A-Z (22 Workshop) |
A full demonstration/hands-on exercise of installing the latest Siebel CRM release to prepare for an upgrade, including Modular Deployment Engine (MDE) |
| Migration Application (Siebel 22 Workshop) |
Deep Dive into Migration Application and Migration Services |
| Upgrading the Database Schema | Preparation and execution of the first part of a development environment upgrade (aka upgrep_dev) |
| Repository Merge (Full Upgrade) | Repository Merge process during a development environment upgrade from non-Innovation Pack releases (e.g. 8.0) |
| Repository Merge (IRM) | Repository Merge process during a development environment upgrade from Innovation Pack releases (IP 13 – 16) |
| Post Merge Configuration | Steps executed after the repository merge, completing the development upgrade |
| Test and Production Upgrade | Concepts of upgrading Siebel test/QA/SIT and production environments |
| Appendix: Technical Steps of a Development Upgrade | Technical discussion of steps that are executed by the Siebel Upgrade Wizard and Siebel Tools during a development upgrade |
| Appendix: Technical Steps of a Test/Production Upgrade | Technical discussion of steps that are executed by the Siebel Upgrade Wizard during a test/production upgrade |
| Appendix: Containerization and Cloud (Siebel 22 Workshop) |
Overview of present and near-future deployment options for Siebel CRM on-premises and on-Cloud |
For more information, visit the Siebel Upgrade Workshop course page


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